Introduction to Privacy Policy

This Privacy Policy outlines how we collect, use, and protect personal data.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Contact Information

Phone
+1 250-581-8425
Address
6777 Avenue de Gaspé, Montreal QC H2S 2Y6
General Inquiries
User Rights

User Rights

These rights include access, correction, and deletion of personal data, among others.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Requests for Rights

Requests must be submitted in writing and will be addressed within the timeframe mandated by law.

We will respond to requests regarding user rights in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer required for our operational needs.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Policy Updates

Policy Updates

Users will be informed of updates to this policy via email or through notices on our website.

We will notify users of significant changes to this policy through appropriate communication channels.

Purposes of Data Use

These purposes include providing services, improving user experience, and communicating with users.

Personal data is processed for specific, legitimate business purposes outlined in this policy.

Data Sharing with Partners

We share data with service providers who assist in delivering our services, under strict contractual obligations.

Third parties receiving personal data are required to maintain confidentiality and security.

Legal Disclosures

Disclosure may occur in response to lawful requests from public authorities or to enforce our terms.

We may disclose personal data to comply with legal obligations or protect our rights.
01

Data Collection Practices

We collect personal data such as names, email addresses, and payment information to facilitate training course registrations and communications.

The categories of data collected depend on how users interact with our services.
02

Data Sources

We gather personal data from users when they register for courses, subscribe to newsletters, or contact us for support.

Data is obtained directly from users through forms and interactions on our website.
03

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience, analyze site traffic, and personalize content.

Users can manage cookie preferences through their browser settings at any time.